Privacy Policy

In Pinturas Dami, our users are the most valuable asset, and with you, your data. Therefore, we take advantage of this declaration of intentions to guarantee you a responsible, loyal and lawful use of your data.

The visit to this website does not imply that the user is obliged to provide any information. In the event that the user provides some information of a personal nature, the data collected on this website will be treated in a fair and lawful manner, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of Article 13 of the RGPD we inform you of the following:

Responsable

PINTURAS DAMI SANTA POLA, SLU (hereinafter, PINTURAS DAMI)

C / Algiers, 3 - 03130 Santa Pola - ALICANTE

Contact telephone number: 96 669 12 23 (Monday-Friday from 9:00 am to 2:00 pm and from 4:00 pm to 8:00 pm)

E-mail: privacy@pinturas-dami.com

What do we do with your data?

- Section "New client"

In this section the user can register their email account and their personal data in order to make a purchase on our website. The data provided in this section will be used only for the purpose of notifying the customer aspects related to any purchase made in PINTURAS DAMI as well as the sending of invoices or information requirements to facilitate the delivery of your order.

PINTURAS DAMI ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be assigned for any other use without the prior and express consent of our users. We will only ask you for the necessary data for the provision of the required service and will only be used for this purpose.

- Section "Make a purchase"

In this section the user can register their email account and their personal data in order to make a purchase on our website. The data provided in this section will be used only for the purpose of notifying the customer aspects related to any purchase made in PINTURAS DAMI as well as the sending of invoices or information requirements to facilitate the delivery of your order.

PINTURAS DAMI ensures the confidentiality of the data provided and guaranteeschalk that, under no circumstances, will be transferred for any other use without the prior and express consent of our users. We will only ask you for the necessary data for the provision of the required service and will only be used for this purpose.

- Section "Newsletter in footer"Y "Newsletter in Pop-up"

The e-mail provided will be subject to treatment by PINTURAS DAMI in order to send the newsletter of offers. This email will also be used to send advertising regarding the products and services marketed by PINTURAS DAMI.

- Section "Contact Form and Support Center of PINTURAS DAMI"

The data collected in this section will be used only and exclusively to answer the questions and questions that customers send us. This email will not be used in any case to send advertising regarding the products and services marketed by PINTURAS DAMI.

- Section "Product questions"

The data collected in this section will be used only and exclusively to answer any doubts and questions that customers send us about the product in question.This email will not be used in any case to send advertising regarding the products and services marketed by PINTURAS DAMI.

customer account data

Each user can access YOUR ACCOUNT by email and password. The passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in your account is confidential. The data that exists in YOUR ACCOUNT are distributed in sections:

- Section "Personal Information"

In this section you can see the data referring to your account as your name, surname, email, company, cif and password that you can modify whenever you want, as well as the consent to receive information.

- Pulled apart"Orders"

In this section you can see the orders made with the following information: reference, date, amount, payment method, status, invoice, order details and order again.

- Pulled apart"Invoices by credit"

In this section you can find the invoices of the returned products.

- Pulled apart"Gaverections "

In this section you can create the addresses you want for your orders. During the order process you can select which address is shipping and which billing. You can modify or delete the created address whenever you want.

- Pulled apart"Discount coupons"

In this section you can see all the discount coupons available for use with the conditions of the same. The information you can see is the discount code, description, number of coupons available, amount to discount, if you need a minimum purchase, if you can accumulate other offers and the expiration date.

- Pulled apart"My questions about Products"

In this section you can see all the questions asked in the product pages and the answers of our team of experts.

- Pulled apart"My personal information"

Information related to personal data. You can download in pdf or csv format all the data contained in our website and compiled after your orders and navigation on our platform.

Legal basis of the treatments

For registration, purchase andmanagement of the guarantees we will base the treatment of the data in the execution of the purchase contract or in the framework of the pre-contractual relationship.

For the sending of commercial information, we will base the processing on your consent, although if you are already a client, we can send you information on similar products, always providing you with a simple and free means to unsubscribe.

The consent hereby provided by the Holder for communication of data to third parties is revocable at any time, without retroactive effects.

Recipients of your data

On the occasion of the purchase your data can be communicated to the following recipients:

  • Banking entities for payment purchases by card.

  • To the Office of consumers and users in case of any claim.

  • To manufacturers, technical services and / or wholesalers in the case of guarantees. To those transport companies that may have ordered the shipment to the customers of the corresponding orders. These recipients can be located within the Spanish territory as well as outside it, depending on the product and / or service purchased.

  • In the cases legally established, as is the case of the Security Forces and Corps.

  • To the public administrations to which we have to provide information in order to comply with our legal obligations.

For sending newsletters or newsletters we may use the Mailchimp, Acumbamail, Mailify or similar tool. Therefore, we would be before an international transfer of your data to only provide this service.

The use of these platforms is not a transfer of data, but the data will only be used by this platform only and exclusively to send the bulletins and always with your consent. It is a tool for sending our newsletters.

PINTURAS DAMI ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be assigned to any other use without the prior and express consent of our clients. We will only ask you for the necessary data for the provision of the required service and will only be used for this purpose.

Rights of the interested parties

The interested party has the following rights:

  • You can request infOrganization of stored personal data concerning you (access)

  • You can request that the inaccuracy of your personal data be corrected. (rectification)

  • You can request the elimination or limitation of the processing of your personal data (deletion and limitation)

  • You can also request that your personal data be made available in a structured, current and machine-readable format (portability)

For this you must write in writing attaching a copy of the ID or document that identifies you, to the address C / Argel, 3 - 03130 Santa Pola (Alicante) also through our form or to the email privacidad@pinturas-dami.com.

The interested party also has the right to file a complaint with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data, we invite you to contact us to solve it.

DEADLINE CONSERVATION PERIOD

The period during which the data will be kept will be 1 year from the last activity of the customer in the store except the necessary data for all documents fisnecessary limes that will be kept for a maximum of 5 years. After these periods of time the data will be completely removed from our database.

Delegate of data protection

We have appointed a data protection delegate for any question related to your personal data. You can contact him through the address privacidad@pinturas-dami.com

Quality of the data

The users must guarantee the veracity, accuracy, authenticity and validity of the personal data that has been collected.

Protection of minors

We do not collect personal information from minors. It is the responsibility of the parent / legal guardian to ensure the privacy of the minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.

Social networks

Through our website you can access social networks Facebook, Instagram or Youtube open access to all users. These are websites where the user canregister and follow us for free. In these social networks users can learn about our activities, opinions, access photos and videos. The users of these social networks must be aware that this place is independent of the web paints-dami.com and it is open, that is, it is visible to all its users, and the privacy policies to apply to these contents are set by Facebook, Instagram or Youtube. PINTURAS DAMI does not own social networks.

Updated: March 15, 2019